Service Delivery Management

Service Delivery Management

Launchship offers a strong Service Delivery Management framework based on the Information Technology Infrastructure Library (ITIL) foundation. All key activities of the ITIL components are provided to the business community with highest efficiency and returns.

We support all activities, plans and processes an Organization uses to design, deliver and manage Service Delivery for its customers.

The key activities we support are:

  • Request Fullfillment
  • Incident Management
  • Problem Management
  • Event Management
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