Customer Care

The goal of every business is having a happy customer. We at Launchship enable organizations to make the most of customer relations. Our customer services, is based on the exact mix of analytics, automatized technologies and transformation guides, to engage effectively with customers and also form new revenue system.

We offer end-to-end customer care services support for multiple industries, including banking and financial services, retail and consumer packaged goods, utilities, travel and leisure and insurance.

Our customer care services include:

  • Sales support:

    From lead generation to lead closure, we support the entire sales cycle. We also provide up-sell and cross-sell services.

  • General query:

    Launchship handles order status enquiry requests, product-related information, and resolve customer complaints.

  • Technical support:

    Our helpdesk / technical support offers a round-the-clock service portfolio consisting application operation support, remote desktop management, network support, and messaging system support.

  • Billing support:

    We handle bill generation and account maintenance for complex services such as fraud management.

  • Collections:

    We offer collections services for early and late stages, and dispute investigation and resolution.

  • Non-voice support:

    We provide email and chat support to handle customer enquiries.


Contact Details

Launchship Technology Solutions Pvt. Ltd
The Watermark Building, 5th Floor, Plot No. 11, Survey No.9
Whitefields Road, Kondapur, Hitech City,(Opposite to Tech Mahindra),
Hyderabad – 500084.

Hyderabad, Telangana

Phone: +9140 6552-8624 / 25